College Contractor Builds Big Problems for Students
Tuesday, September 2nd, 2008Are you a college student in Colorado? Are you a student at a community college? Do you attend Arapahoe Community College? If you do, you have a problem. A rather large problem if you listen to the statements released by ACC about the data breach which affects over 15,000 students at the college. A flash drive containing the personal information was stolen from the personal laptop of a contract worker for ACC while he was on vacation at the Copper Mountain Resort. No information has been released about the individual’s name.
Not only is it a large number of students affected by the breach, but the extent of the data lost is troubling. Names, addresses, social security numbers, and credit card numbers were all contained on the flash drive. Thankfully the three digit code on the back of the credit cards was not stored on the file, although this is only of a slight comfort to the affected souls. A letter was sent out to the 15,000 people on Monday which was a follow up to the email that was sent on Friday. There has been no discussion of how long it was between the breach and when it people were notified. Among the 15,000 affected people are not the students of the main campus, which is located in Littleton, Colorado. Most students were from the Corporate Learning Division and the records include those who attended the university from 1997 to the present.
In a statement released by ACC President Bert Glandon, he apologized to all affected students. He noted that the contractor was in violation of the college’s policy of not having personal information stored on portable devices. Although there has been no word at the moment, it is likely that the contractor will be terminated. Glandon also said that the college is working to review and upgrade all of its security policies so that this type of breach would not happen again. No one has mentioned whether or not the flash drive was password protected or data encrypted, although the lack of this mention is not a good sign for the 15,000 people whose information was stored on the drive.
Arapahoe Community College is advising its students to place a fraud alert with the credit bureaus and to request a free copy of their credit reports. While fraud alerts are easy to start, they are only free for a limited amount of time. A much more secure option is to subscribe to an ID theft services. A good company to use is Lifelock. It monitors all three credit bureaus, Trans Union, Equifax, and Experian. Whenever a new loan or credit card application is filed, Lifelock contacts its customer. It checks whether or not the paperwork was actually filed by the person whose name appears on it. If it is legitimate, the application continues to be processed. However, if it is fraudulent, it is stopped before theft can take place.

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